Terms & Conditions
Please read these terms and conditions carefully before booking your stay.
When you book with us you consent to these terms and conditions without qualification. If you are unsure or do not understand any of these Terms and Conditions,, please contact us on us on firstname.lastname@example.org.
We do not accept guests under 16 years of age unless your travelling party have booked all four of out apartments at the same time.
For Christmas and New Year Holidays a minimum of a 7 night stay is required. There is a minimum of two nights stay at other times. Kingfishers is closed in September every year.
For stays less than 21 nights a £100 non refundable deposit is payable within 5 days of us confirming your booking via the Website or your enquiry E-Mail. For stays of 21 nights and over a non refundable deposit of £250 is required. We will supply you with the details that you will need in order to do this. If payment is not received within 5 days your booking will be cancelled.
Prior to Arrival:
Reservations must be cancelled a minimum of 90 days in advance of arrival and confirmed in writing. If less than 90 days notice is given we will attempt to re-let the apartments/s. Unfortunately, if we are unsuccessful you will be liable for payment for the apartment/s of the remaining balance of your total stay price in full .For reservations made within 90 days of arrival and then cancelled, we will try to re-let the apartment/s but due to short notice this may not be possible. Therefore if we are unsuccessful you will have to pay the balance of your total stay price in full.
Non-Arrival and Curtailment of Stay:
In the event of non-arrival or the visit being abandoned after arrival no refund is possible and the outstanding cost of the stay as booked remains payable.
If in the unlikely event we have to change or cancel the reservation we reserve the right to do so. If this situation does unfortunately arise you can: 1) accept the change as advised; 2) make an alternative arrangement with us, or 3) cancel your reservation and receive a full refund of any monies paid.
We are unable to judge the reasons for change, cancellation or non-arrival of guests therefore we kindly remind you that any booking made with Kingfishers (verbal or written) forms a legally binding contract – as a result we strongly recommend appropriate insurance.
Apartments are available between 3pm – 6pm. However we will aim for your apartment to be ready for you on arrival if we are supplied with your expected time of arrival.
Rooms must be vacated by 11am unless otherwise agreed with us.
For the enjoyment of our guests we welcome travellers who are over 16 years old only. The only exception to this is if all four apartments are occupied by the same travelling party and agreed at the time of booking.
Our apartments are designed to comfortably accommodate 2 people although some have space for one additional single bed. This must be agreed with us at the time of your booking and will incur a supplementary charge.
We operate a strict guests only policy in the accommodation area for your safety and comfort.
Smoking is strictly forbidden in the apartments but guests may smoke on the apartment veranda.
Towels provided are for use in the apartment only and are not for pool or beach use. Separate towels are provided for pool use.
The use of hair and body oils such as bamboo, henna and baby etc. is not permitted at kingfishers as it stains sheets and towels and cannot be removed. Should your sheets or towels be damaged by the use of these types of products we will ask you to pay for the replacement.
Whilst Kingfishers is connected to all main services there may be interruption in supply. Whilst this is inconvenient we endeavor to do everything within our control to maintain services but cannot be held responsible.The electricity supply here in The Gambia is probably best described as irregular. The power supply will be go off without any prior notification. To combat the effects of this electricity disruption we have a standby generator. In the event of no electricity supply, the generator will operate between the hours of 7.30am until 9,30am and then again from 5.30pm until 12.00 Midnight.
We adhere to GDPR. ( General data protection regulations )
No warranties and/or representations of any kind, express or implied, are given as to the compliance .
of the information shown on this site or for any services offered, we reserve the right to deny access to the sight at any time without notice. This web site is for use by members of the public only to make travel bookings. We do not accept bookings made by travel agents or other agents acting on behalf of members of the public. Any bookings made in contravention of this rule will be cancelled and a refund will be given, although we reserve the right to deduct an administration fee of £25 pounds per booking from any such refund.
Access to this Site is conditional on your agreement that all information contained in it and all matters that arise between you and us will be governed by English law. It is also conditional on your agreement that any dispute that arises between you and us will be subject to the exclusive jurisdiction of the Courts of England and Wales.
Site User Obligations:
By using this Site you agree that:-
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4. This Site must not be used for speculative, false or fraudulent bookings;
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Booking Conditions & Site Content/Information:
All bookings made on this Site are subject to these Site conditions. We recommend that you print a copy of the applicable booking conditions when making a booking. Booking conditions contain limitations and exclusions of liability, and cancellation and amendment charges are payable if a booking is cancelled or amended after it has been confirmed.
No warranties, promises or representations of any kind, express or implied, are given as to the accuracy of any of the information on this Site or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf. We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential or other) that may arise as a result, directly or indirectly, from the use of any of the information or material contained on this Site.
Kingfishers may change any aspect of this Site or its content, including the availability of any features, information, or other content, at any time without notice. The information on this Site is not ‘live’ but are updated from time to time. Every effort is made to ensure the accuracy of all information but, regrettably, errors do occasionally occur.
This Site is provided on an ‘as is’ and ‘as available’ basis. We do not accept any liability in respect of your inability to access or use this Site at any time or for any interruption in that access or use, or for any failure to complete any transaction. We do not warrant that this Site is free from computer viruses or other properties that may cause loss or damage.
The copyright in the content of this Site belongs to us. We reserve the copyright and all proprietary rights in this Site and all its content.
The images and other information contained on this Site do not form part of any holiday contract which you may subsequently enter into. No guarantee is given that any of the facilities or services will be available when you travel. Certain services and facilities such as , air conditioning, etc. that are featured on this Site may be withdrawn at any time and will only be provided if you pay an additional charge. Specific facilities & services should be checked at time of booking.